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FAQS

1. What is an OPEX Playbook?

An OPEX Playbook is a structured, ready-to-use digital guide that includes frameworks, templates, checklists, and step-by-step actions to solve a specific business challenge.

2. How many Playbooks are available?

We offer Playbooks organized into 13 Excellence Packs, covering Lean, Six Sigma, Strategy, People, Leadership, Operations, Value Chain, Innovation, AI, Sales, Marketing, Customer Experience, Sustainability, Finance, and Risk & Governance.

3. Who are these Playbooks designed for?

They are designed for SMEs, startups, corporate teams, leaders, managers, consultants, and trainers. Whether you’re running a small business or managing global operations, the Playbooks adapt to your scale.

4. How do I use a Playbook?

It’s simple: Select → Pay → Download → Apply. Each Playbook gives you practical tools to implement immediately, with no complex setup required.

5. Can I customize Playbooks for my business?

Our Playbooks are delivered as a single PDF file (8 structured parts). The file itself is not editable, but each Playbook is designed with frameworks, checklists, and step-by-step guides that you can directly apply and adapt to your own business processes.

6. Are Playbooks more than just guides or templates?

Yes. Unlike guides (theory) or templates (standalone forms), each Playbook integrates frameworks, action steps, and OPEX-driven insights—making it a complete solution, not just a document.

7. Do Playbooks cover both strategy and operations?

Absolutely. Our library spans from high-level Strategy & Leadership to hands-on Lean, Six Sigma, Finance, Marketing, CX, AI, and more—ensuring alignment from boardroom vision to frontline execution.

8. Are the Playbooks suitable for training or consulting work?

Yes. Consultants, trainers, and corporate L&D teams use Playbooks to deliver faster, consistent results to clients and employees.

9. What if I need support beyond the Playbooks?

J&P Global’s expert team (Top 40 OPEX Expert by ASQ in 2022, 15+ years of consulting and training) is available for additional coaching or advisory services.

10. Is payment secure and instant?

Yes. Purchases are processed securely via Stripe, PayPal, or credit card. Downloads are instant—so you can start applying the Playbooks right away.

11. Do you offer refunds?

No. Since Playbooks are digital products, all sales are final and non-refundable. Please review the Playbook description carefully before purchase.

Copyright 2025 . J&P Global LLC . All rights reserved. OPEXPlaybooks™ is a brand and system owned and operated as a DBA of J&P Global LLC, headquartered in Texas, USA.